🟢 SECTION 1 — Contact Us
Get help with subscriptions, payments, AI scans, and account issues.
Welcome to the official MedPlant Support Center. We are committed to helping you resolve technical issues, payment concerns, and account questions quickly and professionally. Most inquiries receive a response within 24–48 hours.
🟢 SECTION 2 — Contact Information
Contact Us
Use this exact content:
📧 Email: [email protected] ⏳ Response Time: 24–48 hours 🌍 Available globally
For faster assistance, please include:
- Your registered email address
- Payment ID (if applicable)
- A short description of the issue
- Screenshot (if relevant)
🟢 SECTION 3 — Payment & Refund Assistance
Payments & Refund Policy
MedPlant offers digital subscription plans and scan credits. If you experience billing errors, duplicate charges, or subscription issues, please contact us immediately.
Refund requests are handled according to our official policy: 👉 View Refund & Cancellation Policy
🟢 SECTION 4 — Frequently Asked Questions
Q1: I purchased credits but they are not reflected. Ans: Please send your Razorpay payment ID to [email protected].
Q2: My scan failed. What should I do? Ans: Ensure you have stable internet and retry. If the issue persists, send a screenshot.
Q3: How long does AI report generation take? Ans: Usually within seconds. Heavy traffic may cause short delays.
🟢 SECTION 5 — Legal & Transparency
MedPlant is operated by WB Digital Insights. We prioritize secure payments, transparent policies, and responsible AI usage.
Privacy Policy
Terms & Conditions
Refund & Cancellation Policy
Address:
Thingkangphai, Churachandpur, Manipur, 795128, India
Why would you contact us
Your opinions are important to us. Whether it is a simple question or a valuable suggestion, we are here 24/7. You can call us by phone or email us directly.
Your opinions are important to us. If you have any questions or feedback, use the contact form below or drop us an email: [email protected]. We’d be happy to hear from you any kind of valuable feedback or suggestion (we offer free help to fans and supporters of Wills Blogger)!
